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CLIENT SERVICE OFFICER COID REF NO: HR 4/4/4/04/02 Full-time Job

3 weeks ago   Public Service   Pretoria   16 views Reference: 58
Job Details

SALARY : R211 713 per annum

CENTRE : Labour Centre: Soshanguve

REQUIREMENTS :

A Grade 12 Senior Certificate. Knowledge: Public Service Act, PFMA and Treasury Regulations, Public Service Regulations, COIDA OHS, Promotion of Access to Information Act Customer Service (Batho Pele principles), Compensation fund value chain Compensation fund business strategies and goals. Skills: Business Writing Computer literacy, Listening, Telephone etiquette and Interpersonal.

DUTIES :

Register the claims on the Operational system. Receive and verify documents for registration. Assist with employer services at the kiosk, online system and service centres. Handle all service related queries and complaints.

ENQUIRIES : Mr SS Mdluli Tel No: 011 853 0478

APPLICATIONS : Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 or hand deliver at 77 de Korte Street, Braamfontein

FOR ATTENTION : Sub-directorate: Human Resources Management, Provincial Office: Gauteng

Company Description
DEPARTMENT OF EMPLOYMENT AND LABOUR
It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post
with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric
targets as contained in our Employment Equity plan.
CLOSING DATE : 05 August 2022 at 16:00
NOTE : Instruction: Applications quoting the relevant reference number must be submitted on
the new form Z83, obtainable from any Public Service Department or on the internet
at www.gov.za/documents. Received applications using the incorrect application for
employment (old Z83) will not be considered. Each application for employment form
must be fully completed, duly signed and initialled by the applicant. Failure to fully
complete, initial and sign this form may lead to disqualification of the application during
the selection process. A fully completed, initialled and signed new form Z83 (Section
A, B, C and D compulsory and (Section E, F and G ignore if CV attached) and recently
updated comprehensive CV (with detailed previous experience) is required. Only
shortlisted candidates will be required to submit certified copies of qualifications and
other related documents on or before the day of the interview following the
communication from Human Resources and such qualification(s) and other related
document(s) will be in line with the requirements of the advert. Foreign qualification
must be accompanied by an evaluation report issued by the South African Qualification
Authority (SAQA). Applicants who do not comply with the above-mentioned instruction/
requirements, as well as applications received late will not be considered. The
Department does not accept applications via email or fax. Failure to submit all the
requested documents will result in the application not being considered.
Correspondence will be limited to short-listed candidates only. If you have not been
contacted within eight (8) weeks after the closing date of this advertisement, please
accept that your application was unsuccessful. Suitable candidates will be subjected
to a personnel suitability check (criminal record, citizenship, credit record checks,
qualification verification and employment verification). The Department reserves the
right not to make any appointment(s) to the above post. A pre-entry certificate obtained
from National School of Government (NSG) is required for all SMS applicants. The
course is available at the NSG under the name Certificate for entry into SMS and the
full details can be obtained by following the below
link:https://www.thensg.gov.za/training-course/sms-pre-entryprogramme/. All
shortlisted candidates for SMS posts will be subjected to a technical competency
exercise that intends to test relevant technical elements of the job, the logistics of
which be communicated by the Department. Following the interview and technical
exercise, the selection panel will recommend candidates to attend generic managerial
competencies using the mandated DPSA SMS competency assessment tools. The
successful candidate will be expected to sign an Internship performance agreement.
The Department is an equal opportunity affirmative action employer. The Employment
Equity Plan of the Department shall inform the employment decision. It is the
Department’s intention to promote equity (race, gender and disability) through the
filling of this post(s)
MANAGEM