SENIOR DEEDS REGISTRATION OFFICER: DEEDS TRACKING AND INFORMATION REF NO: 3/2/1/2022/468 Office of the Registrar of Deed Full-time Job3 weeks ago Public Service Johannesburg 17 views Reference: 30
SALARY : R321 543 per annum (Level 08)
CENTRE : Gauteng (Johannesburg)
Applicants must be in possession of a Grade 12 Certificate and National Diploma / Degree in Public Management / Administration / Administrative Information Management / Deeds Registration Law. 3 years’ experience at a level Control Deeds Registration Clerk / Junior Examiner / 5 years’ experience at a level of Chief Deeds Registration Clerk. Appropriate knowledge on registration of Deeds. Knowledge of document Tracking Systems (DOTS). Knowledge of Deeds Registration Systems (DRS), Client relations, Computer literacy, Computer software skills, Good written and verbal communication skills. Organising skills, Filling skills, Archiving skills, Good interpersonal skills, Liaison skills, Supervisory skills, People management skills, Time management skills, Strong prioritisation skills and Customer services. 13
Oversee the deeds information section. Analyse the workload, workflow, processes and standards and implement corrective measures. Analyse the application register and exception reports and submit. Attend to queries, errors and take corrective measures. Conduct research and draft 212 affidavit. Attend to malfunctioning of system and faulty equipment. Update procedure manuals. Oversee the archiving of records. Implement recommendations of the frontline service delivery monitoring initiative. Compile and submit Service Delivery Improvement Plan progress reports. Attend to client relations queries and complaints. Draft and submit correspondence letters. Conduct and analyse client satisfaction surveys and provide report. Monitor turnaround times of complaints lodged. Analyse complaints register / suggestions and compile report on the findings. Promote services rendered by the Deeds Registries. Compile outreach programs action plan and facilitate implementation. Submit report on the outreach program. Facilitate stakeholder engagement meetings. Draft and implement office action plan for Public Service Month and provide report. Oversee the Deeds Office Tracking System (DOTS). Analyse workflow, processes and standards and implement corrective measures. Analyse DOTS statistics, exception reports and advise management. Monitor DRS / Deeds View profiles and submit report. Maintaining of tracking points on deeds. Search for lost deeds and draft letters to conveyancer. Attend to malfunctioning of system. Update procedure manual.
ENQUIRIES : Ms L Maloka Tel No: (011) 843 8338
Please ensure that you send your application to P.O Box 61873, Johannesburg 2107 or Hand deliver it to the Office of the Registrar of Deeds: Johannesburg at Marble Towers, Corner of Pritchard and Von Weilligh Streets, Johannesburg, 2107 before the closing date as no late applications will be considered.
African, Coloured, Indian and White Males and African and Indian Females and Persons with disabilities are encouraged to apply.
The application must include only completed and signed new Z83 Form, obtainable from any Public Service Department or on the DPSA web site link: https://www.dpsa.gov.za/newsroom/psvc/ and a detailed Curriculum Vitae. Certified copies of Identity Document, Grade 12 Certificate and the highest required qualifications as well as a driver’s licence where necessary, will only be submitted by shortlisted candidates to Human Resources on or before the day of the interview date. Failure to do so will result in your application being disqualify. Foreign qualifications must be accompanied by an evaluation report issued by SAQA. It is the applicant’s responsibility to have all foreign qualifications evaluated by SAQA and to provide proof of such evaluation report. Applications: Please ensure that you submit your application before the closing date as no late applications will be considered. If you apply for more than 1 post, please submit separate applications for each post that you apply for. Dueto the large number of applications we envisage to receive, applications will not be acknowledged. Should you not be contacted within 3 months of the closing date of the advertisement, please consider your application to be unsuccessful. Should, during any stage of the recruitment process, a moratorium be placed on the filling of posts or the Department is affected by any process such as, but not limited to, restructuring or reorganisation of posts, the Department reserves the right to cancel the recruitment process and re-advertise the post at any time in the future. Important: DALRRD is an equal opportunity and affirmative action employer. It is our intention to promote representivity in DALRRD through the filling of posts. The Department reserves the right not to fill a position. Shortlisted candidates will be required to be available for assessments and interviews at a date and time as determined by the Department. All shortlisted candidates will be subjected to personnel suitability checks. The successful candidate will be subjected to undergo security vetting. DALRRD will conduct reference checks which may include social media profiles of the shortlisted candidates. Applicants must declare any pending criminal, disciplinary or any other allegations or investigations against them. Should this be uncovered during / after the interview took place, the application will not be considered and in the unlikely event that the person has been appointed such appointment will be terminated. The successful candidate will be appointed subject to positive results of the security clearance process. The successful candidate will be required to enter into an employment contract and sign a performance agreement with the Department.